FAQ — Product Scene | AI Lifestyle Product Photos
Answers to your questions about Product Scene: Amazon/Shopify compatibility, product preservation, pricing, formats, and quality.
General
What is Product Scene?
Product Scene is an online tool that generates lifestyle product photos using AI. Upload your product shot, pick a style, and AI creates a professional context while preserving your product (colors, details, proportions).
Who is this tool for?
Amazon and Etsy sellers, Shopify stores, e-commerce managers, product photographers, and anyone who needs professional lifestyle photos for product listings.
Does the AI change my product's colors or details?
No. Your product is perfectly preserved: colors, details, and proportions stay true to the original. Only the background is AI-generated.
How long does a generation take?
A few seconds on average. Up to 2 minutes for complex photos in high resolution.
Are my images confidential?
Yes. Your images are never used publicly or shared. Confidentiality guaranteed.
Technical
What formats are accepted?
JPG and PNG up to 20 MB. For best results, use a product shot on a white or neutral background with the product clearly visible.
What is the output resolution?
The final image is delivered in HD (1920px+). 2K and 4K options are available. Quality meets Amazon, Shopify, and marketplace standards.
What product types are supported?
6 categories: kitchen, tech, beauty, decor, fashion, outdoor. AI adapts to each category with 4 scene styles.
Can I improve a result?
Yes. The improvement mode lets you refine the result with specific instructions, at half the price.
Are the images compatible with Amazon and Shopify?
Yes. High-resolution images meet the quality standards of Amazon, Shopify, Etsy, and all major marketplaces.
Billing
How does pricing work?
Pay-as-you-go: 1 generation = 3 credits (about $1.35), 1 improvement = 1 credit. Buy credits and use them whenever you want.
Do credits expire?
No. Your credits remain valid indefinitely. Use them at your own pace.
Can I get an invoice?
Yes. A professional invoice is automatically generated for each credit purchase.
What payment methods do you accept?
Credit card (Visa, Mastercard, American Express) via Stripe.
Is there a free trial?
Yes. 1 HD lifestyle photo is free on sign-up, no credit card required.